Managed Bespoke Solutions

When Standard IT Does Not Fit, We Build Something That Does
Every business has its own way of working, and sometimes the tools available off the shelf simply do not accommodate that. Our bespoke IT solutions are designed around your specific requirements, built to integrate with your existing systems and supported by our team on an ongoing basis. If you have a problem that standard products have not been able to solve, we would like to hear about it.

Why Some Businesses Need More Than Off-the-Shelf IT

The majority of IT solutions are designed to serve the majority of use cases. That works well for many businesses, but it also means that businesses with specific or unusual requirements are often left trying to adapt their processes to fit the tools available, rather than having tools that fit their processes. The result is workarounds, inefficiency and frustration.

This happens more often than people realise. A business might need two existing systems to share data automatically but there is no ready-made integration between them. A team might rely on a highly specific workflow that none of the available applications can replicate cleanly. A process that works well on paper might have no viable digital equivalent without custom development. In each case, the business either compromises or finds a better way.

Bespoke IT solutions exist to find that better way. Rather than accepting that a tool does not quite fit, or building increasingly complex workarounds that are difficult to maintain, a purpose-built solution addresses the actual requirement. It integrates with what you already have, does exactly what you need it to do and is built to be supported and evolved over time.

Solutions Designed Specifically for Your Business

Built Around Your Specific Requirements

We start by understanding your business, your processes and the problem you are trying to solve. The solution we design is shaped by your requirements from the ground up, not adapted from a generic template.

Integrated With Your Environment

A bespoke solution should work alongside your existing systems, not create new silos. We design integrations carefully, making sure your new solution connects with the tools your team already relies on.

Supported and Evolved Over Time

Your business changes, and your solutions need to change with it. We provide ongoing support for the solutions we build and work with you to adapt and evolve them as your requirements develop.

The Thinking Behind Every Solution We Build

Bespoke does not mean expensive or slow. At AOIT, we approach bespoke projects with the same pragmatism we bring to everything else. We look for the most effective way to solve your problem, which sometimes means custom development, sometimes means a clever integration between existing tools and sometimes means a combination of both. We are honest about what will work and what will not, and we will tell you if a standard solution would actually serve you better.

What we build, we stand behind. Our bespoke solutions are documented, supportable and built to last. You are not left with something that only one person understands or that cannot be changed without starting again.

What Our Partners Say

Kings Church GatesheadUnparalleled Customer Service
As a charity it was of great importance to us that we had customer support in regards to the choice of services. AOIT Networks have gone above and beyond to ensure a seamless hosting service, transfer and guidance along the way. In addition to services we applied for through AOIT, they advised we applied for a Microsoft 365 NonProfit license, then aided the set up and provided training to our administration... Read More
Smashdown ConsultantsThere to help even if you're not sure what to do!
AOIT are always there to help, even when wasn't sure what the solution is!A few weeks ago, I tried to call a contact. The outbound call didn't work, so I dropped them a text, and they were unable to reach me either. This was just two normal mobile phones (Three and GiffGaff).Having worked with Andrew a few times previously, I decided to get in touch with him—even though it was none of his equipment causing issues... Read More

Have a Problem That Standard IT Has Not Been Able to Solve?

Tell us about it. We genuinely enjoy working on unusual challenges, and the conversation costs nothing. Get in touch and we will listen to what you are trying to achieve and give you an honest view of what might be possible.

What counts as a bespoke IT solution?

A bespoke IT solution is anything that is designed and built specifically for your business rather than purchased off the shelf. This might be a custom application, an integration between two existing systems that do not natively connect, an automated workflow that replaces a manual process or a purpose-built tool that addresses a specific business requirement.

If you have tried standard products and found that none of them fit your requirements well enough, or if you are relying on significant workarounds to make existing tools work for your processes, a bespoke approach may be worth exploring. We are happy to have an initial conversation to help you assess whether a custom solution makes sense for your situation.

Timescales vary significantly depending on the complexity of the solution. A straightforward integration or automation might be completed in a matter of weeks. A more complex custom application will take longer. We provide a realistic estimate after the initial discovery phase, when we have a clear understanding of the scope.

Cost depends on the scope and complexity of the project. We provide a detailed quote after the discovery phase, so you have a clear picture of the investment before any work begins. We are transparent about costs throughout the process and will not propose a solution that is more complex or expensive than your requirement justifies.

We provide ongoing support for the solutions we build. If something needs fixing, we fix it. If your requirements change, we work with you to adapt the solution. You are not left with something that we hand over and walk away from.

Integration with existing systems is often central to bespoke projects. We assess your current systems as part of the discovery phase and design solutions that work with what you already have wherever possible. We are experienced at working with a range of business applications and data sources.