24/7 Managed Detection and Response

A Security Team Watching Every Layer, Around the Clock

Technology alone cannot protect your business. Our 24/7 MDR service pairs intelligent detection across your devices, network, cloud services and user accounts, including Microsoft 365, with a dedicated security team who investigate suspicious activity and respond to threats on your behalf, day and night.

Why Endpoint Protection Alone Is Not the Whole Picture

Automated security tools are essential, but they generate a significant volume of alerts, and not every alert represents a genuine threat. Without someone to investigate and make informed decisions, businesses either ignore the noise and miss real incidents, or react to every alert and waste valuable time.

Modern attacks increasingly target more than just devices. Compromised user accounts, unusual Microsoft 365 activity and suspicious network behaviour can all signal an attack in progress, often before anything shows up on an endpoint at all.

For SMEs without a dedicated IT security team, this is a real and common problem. Our MDR service solves it by combining detection across your whole environment with a team of security professionals who hunt for threats, investigate, and respond on your behalf.

Industry-wide data from the last 18 months

28% of malware cases in 2024 were ransomware
241 days average time to identify and contain a breach
24 min median attacker dwell time with MDR in place, down from 24 days

Coverage Beyond the Endpoint

We monitor your devices, network and cloud services together rather than in isolation, catching threats that a device-only view would miss entirely.

24/7 Monitoring and Automated Response

Threats do not keep office hours, and neither does our MDR service. Your environment is watched continuously, with automated containment action alongside expert human review whenever an incident occurs.

Identity and Microsoft 365 Protection

User accounts and Microsoft 365 activity are monitored for unusual behaviour, catching account takeover and credential misuse that endpoint tools alone would never see.

A Security Team That Feels Like Your Own

Most SMEs know they need better security but do not have the resources to hire dedicated security staff. MDR bridges that gap, giving you access to a skilled and experienced team who proactively hunt for threats across your environment, not just react to alerts, without the cost of employing them directly.

We take a consultative approach from the very start. Before we deploy anything, we take the time to understand how your business works, what your biggest risks are and what a good outcome looks like for you.

About Us

What Our Partners Say

Kings Church Gateshead

Unparalleled Customer Service

As a charity it was of great importance to us that we had customer support in regards to the choice of services. AOIT Networks have gone above and beyond to ensure a seamless hosting, service transfer and guidance along the way. In addition to services we applied for through AOIT, they advised we applied for a Microsoft 365 NonProfit license, then aided the set up and provided training to our administration.

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Smashdown Consultants

There to help even if you're not sure what to do!

AOIT are always there to help, even when I wasn't sure what the solution is! A few weeks ago, I tried to call a contact. The outbound call didn't work, so I dropped them a text, and they were unable to reach me either. Having worked with Andrew a few times previously, I decided to get in touch with him, even though it was none of his equipment causing issues.

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Real Reviews From Real Partners

  • Every review here is unedited, pulled directly from Trustpilot
  • From real AOIT clients across the UK, not hand-picked quotes
  • Good or bad, it's all there, because that's the point of transparency
Read All Reviews on Trustpilot

Frequently Asked Questions

MDR combines threat detection across your devices, network, cloud services and user accounts with a dedicated security team who monitor, investigate and respond around the clock.

Managed EDR covers your devices, configured and monitored by our team within your support SLA. This MDR service covers your whole environment, endpoints, network, cloud and identity, including Microsoft 365, watched by a dedicated security team around the clock rather than during support hours alone.

Yes. User accounts and Microsoft 365 activity are monitored for unusual behaviour, so account takeover and credential misuse can be caught even when nothing unusual shows up on a device.

Yes. MDR is designed to give small and medium sized businesses the benefit of enterprise-grade security operations without the cost or complexity of building that capability in-house.

Our team investigates and can take automated containment action as soon as a genuine threat is confirmed, rather than waiting for a scheduled review.

MDR works alongside your existing security tools rather than replacing them, bringing detection across your environment together with a team who can act on what those tools find.

Both. Automated containment can act the moment a genuine threat is confirmed, and our team leads the full response from investigation through to containment and recovery, rather than simply forwarding alerts for you to action yourself.

Could Your Business Survive a Threat That Goes Unnoticed for Weeks?

Many cyberattacks go undetected for a significant period of time, and increasingly, they start with a compromised account rather than a compromised device. Get in touch to find out how we can put a managed security service in place that keeps your business protected at all times.

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