Managed User Security Training

An Informed Team Is a Resilient Business
Cybersecurity tools can only do so much. The decisions your team makes every day, from how they handle passwords to how they respond to an unusual email request, have a direct impact on your business’s security. Our managed user security training programme gives your people the knowledge and confidence to make the right call, every time.

The Security Knowledge Gap Most Businesses Have

Most staff are not deliberately careless about security. They use weak passwords, click suspicious links or share information they should not because they do not fully understand the risks or know what good practice looks like. That is a training gap, not a character flaw, and it is entirely fixable.

The challenge with security training is making it stick. A single annual session that ticks a compliance box rarely changes behaviour in a meaningful way. People forget what they have learned, especially when the training felt abstract or irrelevant to their day-to-day work. Effective training needs to be ongoing, practical and directly connected to the kinds of situations your team actually faces.

When security awareness becomes part of your team’s day-to-day thinking rather than an occasional obligation, the difference is significant. Staff start to question unusual requests, handle data more carefully and speak up when something does not feel right. That cultural shift is one of the most valuable things a business can build, and it starts with the right training programme.

Comprehensive Training That Changes Behaviour

Practical, Engaging Learning Modules

Our training is built around short, focused modules that cover real-world security topics in plain language. Content is designed to be engaging rather than dry, with practical examples that your team can relate to their own working environment.

Ongoing Rather Than One-Off

Awareness fades without reinforcement. Our managed programme delivers training on an ongoing cycle, keeping security front of mind for your team throughout the year and ensuring that new starters receive the same grounding as established staff.

Targeted Where It Is Needed Most

Training is not one-size-fits-all. We use data from phishing simulations and policy compliance tracking to identify where additional focus is needed, delivering targeted modules to individuals or teams who would benefit most from extra support.

Security Awareness as a Business-Wide Standard

Building a security-aware culture takes time and consistency. At AOIT, we manage your training programme on an ongoing basis so it does not rely on anyone in your business to remember to schedule sessions, chase completions or update content. Your team receives relevant, timely training as a regular part of their working life, and you receive the reporting you need to demonstrate that your organisation takes security seriously.

We also work with you to make sure the programme evolves as your business does. As your team grows, your technology changes or new threats emerge, we update the training content and delivery to stay relevant and effective.

What Our Partners Say

Kings Church GatesheadUnparalleled Customer Service
As a charity it was of great importance to us that we had customer support in regards to the choice of services. AOIT Networks have gone above and beyond to ensure a seamless hosting service, transfer and guidance along the way. In addition to services we applied for through AOIT, they advised we applied for a Microsoft 365 NonProfit license, then aided the set up and provided training to our administration... Read More
Smashdown ConsultantsThere to help even if you're not sure what to do!
AOIT are always there to help, even when wasn't sure what the solution is!A few weeks ago, I tried to call a contact. The outbound call didn't work, so I dropped them a text, and they were unable to reach me either. This was just two normal mobile phones (Three and GiffGaff).Having worked with Andrew a few times previously, I decided to get in touch with him—even though it was none of his equipment causing issues... Read More

How Confident Are You in Your Team's Security Awareness Right Now?

If you are not sure, that uncertainty is worth addressing. Get in touch and we will walk you through what a managed security training programme looks like in practice and how quickly it can start making a difference.

What does user security training cover?

User security training covers the practical security knowledge your team needs to stay safe online and protect your business. This includes recognising phishing and social engineering attempts, handling passwords securely, protecting sensitive data, safe use of business devices and systems, and knowing how to report a suspected security incident.

Modules are designed to be short and focused, typically between five and fifteen minutes each. This makes them easy to fit into a working day without significant disruption and increases the likelihood that staff engage with the content properly rather than rushing through it.

Training is delivered through an online platform accessible on any device, including smartphones, tablets and laptops. Staff can complete modules at a time that suits them, and progress is tracked centrally so we always know where each person stands.

The training is designed to be accessible to everyone, regardless of their technical background. Modules use plain language, practical examples and avoid jargon wherever possible. The goal is to build awareness and confidence, not to test technical knowledge.

We provide regular reporting on completion rates, assessment scores and, where phishing simulations are also part of your programme, click rate trends over time. These metrics give you a clear picture of how your team’s awareness is developing and where further investment is most needed.

Yes. Phishing simulations test how your team responds to a realistic phishing attempt, giving you data on their current awareness levels. User security training provides the knowledge and context that improves those awareness levels over time. The two services work best together as part of a joined-up security awareness programme.